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Privacy Policy

Welcome to Neumind Clinic. We are committed to protecting the privacy and security of our clients’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website

Information we collect

We may collect the following information when using our website. 

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

  • Web Usage Information: IP address, browser type, browsing history, etc., through cookies and similar technologies.

Use of Information

The information we collect may be used to:

  • Provide and manage mental health services.

  • Improve website functionality and user experience.

  • Communicate with you regarding your inquiries and appointments.

  • Comply with legal obligations.

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

  • We may use the information to customize the website according to your interests.

  • We may provide your information to our third party partners for marketing or promotional purposes.

  • We will never sell your information.

Sharing of Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. (Medical health information is not meant to be stored or transferred on this website.)

How We Use Cookies

Neumind Clinic uses "cookies," small data files stored on your device, to improve your website experience and gather data about site usage.

Purpose of Cookies

  • Enhance website functionality and user experience.

  • Collect analytical data to understand website usage.

  • Remember your preferences for future visits.

Your Cookie Choices You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, disabling cookies may limit some functionalities of our website.

Third-Party Cookies: We may use third-party service providers to track and analyze usage and statistical information from users. For detailed information on third-party cookies, please contact us.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • ​if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or contact us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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